Privacy Policy
Last updated: 29 March 2026
Park4Travels Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at park4travels.co.uk/ and our services.
1. Who We Are
Park4Travels Ltd is a UK-based airport parking comparison service. We compare prices from multiple providers across 25+ UK airports to help travellers find the best deals on parking, hotels, lounges, and transfers.
For any privacy-related queries, contact us at: privacy@park4travels.co.uk
2. What Information We Collect
We collect the following types of personal information:
Information you provide directly: When you make a booking, we collect your full name, email address, phone number, vehicle registration number, flight number, and payment details. When you contact us, we collect your name, email, and the content of your message.
Information collected automatically: When you visit our website, we automatically collect your IP address, browser type and version, operating system, referring website, pages visited and time spent, and device type (desktop, mobile, tablet).
Cookies and similar technologies: We use cookies to remember your preferences, analyse website traffic, and improve our service. See our Cookie section below for details.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide our service: Processing your bookings, sending booking confirmations, and providing customer support.
To improve our service: Analysing how visitors use our website, identifying trends, and making improvements.
To communicate with you: Sending booking confirmations, service updates, and (with your consent) marketing emails about deals and offers.
To comply with legal obligations: Maintaining records as required by law, responding to legal requests, and preventing fraud.
4. Legal Basis for Processing (GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:
Contract: Processing necessary to fulfil your booking (Article 6(1)(b)).
Legitimate interests: Improving our service, preventing fraud, and website analytics (Article 6(1)(f)).
Consent: Marketing communications — you can withdraw consent at any time (Article 6(1)(a)).
Legal obligation: Compliance with tax, accounting, and regulatory requirements (Article 6(1)(c)).
5. Who We Share Your Information With
We share your personal information with:
Parking and service providers: When you make a booking, we share your name, contact details, vehicle registration, and flight number with the relevant provider so they can fulfil your booking.
Payment processors: We use Stripe to process payments. Stripe handles your card details directly — we never see or store your full card number. Stripe’s privacy policy is available at stripe.com/privacy.
Analytics providers: We use Google Analytics to understand website usage. Google Analytics collects anonymised data about your visits.
We do not sell your personal information to third parties. We do not share your information with advertisers.
6. How Long We Keep Your Information
We retain your personal information for the following periods:
Booking data: 6 years from the date of your booking (for tax and legal compliance).
Marketing preferences: Until you unsubscribe or withdraw consent.
Website analytics: 26 months (Google Analytics default).
Contact form messages: 2 years from the date of your enquiry.
7. Your Rights
Under UK GDPR, you have the following rights:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can ask us to delete your personal data (subject to legal obligations).
Right to restrict processing: You can ask us to limit how we use your data.
Right to data portability: You can request your data in a machine-readable format.
Right to object: You can object to processing based on legitimate interests or for marketing purposes.
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at privacy@park4travels.co.uk. We will respond within 30 days.
8. Cookies
Our website uses cookies — small text files stored on your device. We use:
Essential cookies: Required for the website to function (e.g., session management, security). These cannot be disabled.
Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics). These are anonymised.
Preference cookies: Remember your settings and choices (e.g., selected airport, search preferences).
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
9. Data Security
We take the security of your personal information seriously. We protect your data using SSL/TLS encryption on all pages, secure payment processing via Stripe (PCI DSS compliant), access controls limiting who can view personal data, regular security reviews, and secure hosting with automated backups.
While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure.
10. International Transfers
Your data is primarily stored and processed within the United Kingdom and European Economic Area. Where data is transferred outside these regions (e.g., to US-based service providers like Stripe or Google), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
11. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, contact us at:
Park4Travels Ltd
Email: privacy@park4travels.co.uk
Website: park4travels.co.uk/contact
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.